FAQs

1. How can I contact you?

You can contact us by sending an email to amloworld@outlook.com. We strive to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of unique and innovative products at affordable prices.

3. Do you offer a refund on products?

Yes, we have a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please make sure the item is in its original condition, unused, and with all tags and packaging intact. For more details, please refer to our return policy.

4. How long does it take to process a refund?

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days using your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

5. Can I cancel or change my order?

We strive to process and ship orders as quickly as possible. If you need to cancel or make changes to your order, please contact us immediately. However, please note that once an order has been shipped, we are unable to make any changes or cancellations.

6. How long does shipping take?

The shipping time varies depending on the product and the destination. Generally, it takes between 7 to 20 business days for your order to arrive. Please note that due to factors beyond our control, such as customs clearance and postal delays, shipping times may be longer in some cases.

7. Do you offer international shipping?

Yes, we offer international shipping to most countries worldwide. However, please note that there may be certain restrictions and additional customs fees or import duties imposed by your country. It is the responsibility of the customer to be aware of and cover any additional charges.

8. What payment methods do you accept?

We accept payment through major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience and security.

9. Are your products safe for children?

Yes, the safety of our products, especially those intended for children, is of utmost importance to us. We carefully select suppliers who adhere to strict safety standards and regulations. However, we always recommend adult supervision when children are playing with our products.

10. How can I track my order?

Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

If you have any other questions or concerns, please don't hesitate to contact us. We are here to assist you!